My wife and I have the privilege of being the Sr. Pastors of Collective Church in Pascagoula, MS. Through the past 20 years, we have learned a few things when it comes to evaluating new hires and staff development. I don’t think I can claim to have come up with all of this on my own as through these years we have had some great mentors and examples through the various networks and relationships we have established in ministry. We have been blessed to learn from many of the nation’s and world’s best church leaders. Maybe this might help you if you are a pastor or even a hiring manager of a business. Happy New Year!
CULTURAL DEVELOPMENT
There are 3 categories of leaders typically that can be hired:
- Expert
- Rising star
- Culture fit
Expert: will get work done
Rising star: difficult to find but will mesh after a season
Cultural fit: need training for job, must find internally, will reinforce values
We need more cultural fits, all the others aren’t working out. This is imperative.
Evaluation metrics of staff and leaders:
Culture
Competency
Chemistry
Calling
Character
WE ALL SHOULD ASK:
Should this person be on our team?
To what degree does this person reflect our staff values?
Do they have Integrity?
Do they have a Positive attitude?
Do they have a work ethic?
Do the aspire for excellence?
Are they a team player?
Do they exhibit humility?
Our Grading scale:
CULTURE METRICS:
- We don’t see potential to teach our culture
- Need to help them, but there’s a chance they could work
- Our values are present
- We would be comfortable letting them teach our culture
- Ambassador of our culture
Competency: can they do the job?
What is the job description?
Process of Evaluation:
- Myers Briggs
- Enneagram type
- Working genius
- DISC
Competency Metrics:
- They have No potential
- We Have to develop
- They have the Credentials, but no experience
- They Have experience somewhere else
- They Have experience and can explain how to solve problems related to the job
Chemistry Metrics:
- I don’t see how I would work with this person
- I could see interactions with this person being a challenge
- I don’t have strong feelings one way or the other
- I would enjoy working with this person on a regular basis
- I would choose to hang out with this person outside of work
Calling Metrics:
Is God calling this person to be on our team? What is this person’s heart desire?
- Doesn’t necessarily aspire to or feel called to ministry
- They Aspire to ministry but haven’t had a specific moment where they felt called
- They are Able to identify specific moments where there were called to ministry
- They are Able to explain why they feel called to ministry and has confirmation from others
- There has been an enduring commitment to ministry despite difficult challenges
CHARACTER:
Will this person be able to live with integrity?
Are they healthy? Family healthy? Mental health?
Soul health questions to ask candidate:
- What are some things you do to maintain good health and wellness?
- Talk about your spiritual disciplines that you are proud of.
- Talk about your personal priorities. What is the #1 priority in your life? #2?
- How would you describe the difference in your mind and your soul?
- What keeps you up at night?
- What situations have caused you anxiety in the past and how does that affect you now?
- What gets you out of bed? What is your “why?” What do you live for?
- If you could change one thing about yourself, what would it be?
- What is your “go to” when under stress?
- Talk about your sabbath.
- If you were hired at Collective, what would you want your reputation to be?
CHARACTER Metrics:
- They Have known character challenges and is unwilling to work on them
- They have identified a character challenge and is willing to work on it.
- They are Actively working on character challenges.
- They have had character challenges but seems to have overcome them.
- They are not aware of any past or present character challenges.
THE HIRING PROCESS:
Job description clearly defined
Determine personality profiles
Pay range / Pay scale dependent on hours and work load
Application process
Step 1:
Phone screen // Determine if potentially a Culture fit
Step 2:
One on one interview with member of HR (Lead Team) (for Competency and Calling)
Step 3:
Group interview with HR (Lead Team) members (Is there Chemistry?)
Step 4:
Soul health interview with designated Lead Team member (Character)
Step 5:
Entire Lead Team Discuss with Sr. Pastor findings of interviews and recommendation for hire.
Key markers of an attractive staff member:
They have Longevity at Collective – all seasons of life!
They are High performers.
Intelligence
Energy
Integrity
They are self-motivated and committed to Personal development
Can they grow?
Are they Vested?
We Must have clarity all the time!
Purpose of Performance reviews for all existing staff.:
To set and reset clear expectations
Use staff values as part of scoring system
Inventory Questions when interviewing:
What do you feel is expected of you in your role?
How do you think you should prioritize all of the things you are responsible for right now?
How well do your responsibilities line up with what you are passionate about?
Can I help you accomplish any of your goals?
What do you expect of me as your team leader?
To keep the best people… we need to let go of the worst people.
Top tier staff will leave toxic environments… we have to protect the environment (culture) fiercely!
Be honest with yourself when you reposition an underperforming staff member to a new role.
Do you think that is what is best?
Or are you doing it to just avoid having to let them go?
How do you know when it’s time to let somebody go?
- Have you had previous conversations with them about this issue?
- Would you feel good about them representing our staff’s culture?
- Would you make a decision to hire them again right now if they were not on your team?
- If no to one or more of the above, it may be time to part ways.
Is the vision of the house big enough to hold attention of high performers?
We cannot and will not hire manipulative people in any role going forward.
Evaluate:
Is there Optimism every day to work?
Are they passionate?
Do they honor?
Are they weird? (doctrinally, personally, socially)
We have to CREATE A VOLUNTEER CULTURE! WHICH MEANS… All staff should be coaching and raising up people!
Are all of our staff doing that?
The Sr. Pastor needs a lot of help to do what needs to be done.
We will constantly coach leaders…